Support
Help, withoutthe runaround.
Something not working, or an idea for the next version? Report it below and follow its progress. Living Paintings is currently in pre-release.
Help shape the beta.
Our GitHub feedback board keeps bug reports, ideas, and updates in one place. Search existing reports first; if you find the same problem, add your details there. A free GitHub account is needed to post.
Reports and attachments on GitHub are public. Remove personal information from screenshots and never attach private paintings, receipts, or account details. For private reports, use TestFlight’s Send Beta Feedback or the email below.
Can I use the app without iCloud?
Yes. The gallery, Create, playlists, and playback are designed to work locally. iCloud is optional and adds private continuity between devices on the same Apple account.
Why can’t an image be opened?
Living Paintings accepts common bounded raster-image formats. A damaged, unsupported, excessively large, or unavailable cloud-only file is rejected safely without creating a partial painting.
How do I recover a purchase?
Use Restore Purchases in the Store. Existing verified ownership remains available if a temporary App Store or network request fails.
What should I include in a report?
Include the Living Paintings version, your device model, operating-system version, the exact action that failed, and what the app showed. Do not send the private source image unless you deliberately choose to.
Contact
Let’s get it working.
Email corbensorenson@yahoo.com for private help, security reports, or privacy questions. Include your app version, device, and the steps that led to the issue. Share only images or diagnostics you are comfortable sending.